Please carefully check the computer's USB port and USB connector for any physical damage. Over time, the connectors or ports of the computer may become damaged or dirty. It may be caused by the following two reasons:Ī: Yes. Q: I have tried using the hub to test on other computers and restarted the computer, but it still doesn't work.Ī: The computer still cannot detect the hub. (Note: Before restarting the PC, please make sure to save the opened web pages and add bookmarks, all open documents, spreadsheets, or other unsaved work.) Wait 1 minute, and then restart the computer.

(2) By restarting the computer, you need to completely shut down the computer, unplug the power adapter from the host, or remove the battery from the laptop. (1) You can check whether it can work normally by testing on other computers. Q: My Windows system doesn't detect the existence of a USB hub at all, what should I do?Ī: When your computer doe s n't recognize the USB hub, please don't worry, you first try the following operations to make the computer recognize the hub. (Note: During troubleshooting, please keep the Internet connection connected.) The following troubleshooting steps may wake up the hub to make it work.

We believe that your hub will not be easily damaged. All RSHTECH USB hubs have undergone multiple inspections before shipment. Q: I purchased a hub, but my hub cannot be recognized by my computer? Is the hub damaged?Ī: If the hub cannot be recognized, please don't worry. For this phenomenon, many users don't know how to solve this problem, s o what should we do if the computer cannot recognize the USB hub? This can easily cause a problem ： the computer cannot recognize the USB hub or the USB hub is not detected at all.

The USB 3.0 port is the most common port in today's computers, but as the number of external devices on the computer increases, all motherboard manufacturers will provide an integrated USB 3.0 driver - a USB hub.

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